Three Layer Solutions collects and uses some of Your data in accordance with the Personal Information Protection and Electronic Documents Act (“PIPEDA”). Our Privacy Policy reflects the ten Fair Information Principles.

1. ACCOUNTABILITY
   1. Accountability for Our adherence to PIPEDA rests with the Partners of Three Layer Solutions, both of whom serve as Our Privacy Officers.
   2. We are responsible for the personal information We possess and will implement policies and practices to protect that information.
2. IDENTIFYING PURPOSES
   1. We collect Your personal information for the purpose of providing the Service and communicating with You about the Service, the Company, and any other communications We deem necessary or beneficial to You.
   2. We provide notice of this collection by including this Privacy Policy on our website, and including a copy with the starter kit provided to customers upon initial account setup and installation.
3. CONSENT
   1. By providing the information We request, You are considered to have given consent for Your information to be used in accordance with Section 2 of our Privacy Policy.
   2. We may, under some circumstances, collect, use, or disclose Your information without Your express consent, such as for legal, medical or security purposes where seeking Your consent is impossible or impractical.
   3. We may seek consent from a person who We, in Our reasonable estimation, acts as Your agent.
   4. You may withdraw Your consent at any time by providing notice, in writing, to Us. There may be implications of this withdrawal, including termination of the Service, of which We will inform You.
4. LIMITING COLLECTION
   1. We only collect Your information when necessary to provide the Service, or with Your consent for any other purpose.
5. LIMITING USE, DISCLOSURE, AND RETENTION
   1. We use Your Information to provide the Service and contact You for various purposes.
   2. We will never disclose Your information to any third party unless required by law or necessary to provide the Service, or for purposes described in Section 3.2.
   3. We store Your information in Canada.
   4. Storage of Your information is handled on-site by Us and backed up using Cloud Storage Providers.
   5. We retain Your information during the period in which You use the Service.
   6. Any of Your information that is no longer required will be destroyed or made anonymous by Us within thirty (30) days of that information becoming unnecessary.
   7. Billing records will be retained for up to five years.
6. ACCURACY
   1. Your information is considered accurate as it is provided to us by You or Your agent.
   2. You are responsible for maintaining accuracy of Your information.
7. SAFEGUARDS
   1. We will protect Your information according to its sensitivity.
   2. We will protect Your information against loss or theft, as well as unauthorized disclosure, use, or modification.
   3. We protect Your information physically through locks and electronically through passwords and encryption.
8. OPENNESS
   1. You may inquire about how We collect, use, and protect Your information by contacting Us.
   2. We will make this Privacy Policy available on our website.
9. INDIVIDUAL ACCESS
   1. You may, upon written request, be informed on the existence, use, and disclosure of Your information, and be given access to Your information that We have collected, used, or disclosed.
   2. We may refuse access to Your information if:
      1. The information is unreasonably costly to provide;
      2. The information contains or contains references to protected information; or
      3. The information cannot be disclosed for legal or security reasons.
   3. If We refuse access to Your information, We will inform You of why.
10. CHALLENGING COMPLIANCE
    1. You may file a complaint regarding this Policy or Our collection, use, and disclosure of Your information at any time.
    2. We will provide You with updates regarding the status of Your complaint and any changes We make as a result of Your complaint.